RENTOPS PRIVACY POLICY AND DATA PROTECTION POLICY

Rentοps specializes in car rentals, leasing services, and related products through the Rentοps brand (www.rentops.gr).Privacy Policy .

For simplicity, this Privacy Policy refers to our company as “Rentοps.” It explains how Rentοps collects, processes, shares, and protects your personal data when you use the Rentοps website. This document also outlines your rights regarding personal information, your choices, and how you can contact us for further assistance.Privacy Policy.

Rentοps employs data processors located within the European Union. They follow Regulation 2016/679/EC (the Regulation) and comply with contracts that ensure secure data processing. Rentοps takes necessary technical and organizational measures to protect your personal data. These measures ensure your information remains secure and accessible while fully complying with legal standards.

TYPES OF PERSONAL DATA WE COLLECT-Privacy Policy 

This Privacy Policy outlines the types of personal data Rentοps collects when you interact with our website and services.

We collect the following personal information:

• Contact Details: Your name, email, phone number, postal address, and billing address.
• Account Information: Your username, password, and unique user ID.
• Personal Details: Your city, birth date, and purchase history.
• Preferences: Your wishlist items, marketing preferences, and cookie settings.

When you visit our websites or use our apps, your device or web browser automatically collects some additional data. For example, this data may include cookies, IP addresses, and browser information. You can find more details about these practices in the Cookies and Pixel Tags section of this Privacy Policy.

ADDITIONAL DATA WE COLLECT-Privacy Policy

We also collect certain types of data automatically when you interact with our website or services. These data include:

• Cookies that track your activity and preferences.
• IP addresses that help identify your location.
• Referrer headers that show how you arrived at our site.
• Web browser details, publishing data, web beacons, and tags that enhance functionality and security.

WHY AND HOW WE USE YOUR PERSONAL DATA- Privacy Policy 

This Privacy Policy explains the purposes and methods Rentοps follows to use your personal data effectively and responsibly.

To Provide Website Services and Fulfill Requests

Rentοps uses your personal data to provide the requested services or products. For instance, when you purchase a service, we use your contact details to confirm and process your request. Similarly, when you contact Consumer Services, we use your data to resolve issues related to payments, delivery, or purchased services.

To Share Updates About Products and Promotions

With your consent, Rentοps sends promotional content about our services, products, or events. You can opt out of these communications anytime. If you are an existing customer, Rentοps uses your provided contact details to share marketing updates about similar services, where legally permitted.

To Enhance Business Operations-Privacy Policy

We use your data for internal processes like accounting, auditing, and troubleshooting. For instance, when you use our site, Rentοps analyzes your interactions to improve the user experience and resolve technical issues.

To Protect Rights, Property, and Security-Privacy Policy

Rentοps monitors your interactions to detect fraud, misuse, or violations of our Terms of Use. We also ensure compliance with legal obligations, court orders, and government requests.

To Conduct Research and Analysis

Rentοps analyzes user behavior to understand preferences and improve our website’s structure and services. For example, we study how customers search for services to make navigation easier.

Other Specific Purposes

In certain cases, Rentοps may ask for additional data or consent for specific purposes. For example, you might need to provide social media account information to share content directly. Rentοps always informs you and requests consent for these activities when necessary.

NOTIFICATION OF YOUR PERSONAL DATA

This Privacy Policy explains how Rentοps shares your personal data responsibly and transparently with trusted parties.

Sharing with Third-Party Service Providers

Rentοps collaborates with third-party service providers to manage specific tasks on our behalf. These tasks include handling transfers, deliveries, data hosting, email and SMS distribution, research, and promotional management. We ensure that these providers follow strict technical and organizational measures to protect your personal data.

Sharing with Other Third Parties-Privacy Policy

Rentοps may share your data with other third parties when necessary for specific purposes. For example:

1. To comply with state requests, court orders, or applicable laws.
2. To prevent illicit activities, such as unauthorized use of our websites or apps.
3. To protect our business from third-party claims.
4. To assist in fraud prevention or investigations, including cases like counterfeiting.

Sharing During Business Transfers- Privacy Policy 

If Rentοps undergoes reorganization, sale, or transfer of business assets, we may transfer your personal data. These situations include mergers, spin-offs, dissolutions, or liquidations. Rentοps will handle your data responsibly during such events to maintain transparency.

PROTECTING AND MANAGING YOUR PERSONAL DATA- Privacy Policy 

This Privacy Policy explains how Rentοps protects and manages your personal data to ensure its security and proper use.

Encryption and Security

Rentοps employs advanced technical and organizational measures to secure your personal data. These measures include encryption and authentication tools to protect sensitive information from unauthorized access.

International Data Transfers

Rentοps stores your personal data in Greece and other countries within the European Union. Some of the data recipients with whom Rentοps shares your information may reside in countries different from where your data was initially collected. However, Rentοps ensures that these transfers comply with applicable laws and maintain the integrity of your personal data.

Retention of Personal Data

Rentοps retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. For most cases, we store your data for ten years. If you maintain a Rentοps account, we keep your data until you request account deletion. Regarding purchases, Rentοps retains data longer to comply with legal obligations, including tax laws, commercial regulations, and warranty requirements.

YOUR RIGHTS CONCERNING YOUR PERSONAL DATA-Privacy Policy

This Privacy Policy explains your rights regarding the personal data Rentοps collects and processes.

Your Rights

You can request the following actions regarding your personal data:

1. Access your personal data for review or verification.
2. Obtain an electronic copy of your personal data (data portability).
3. Correct inaccurate or incomplete personal data.
4. Request deletion of your personal data in specific circumstances defined by applicable law.

These rights are subject to certain limitations, such as compliance with tax regulations or legal obligations. If you provided consent for data processing, you may withdraw that consent at any time.

To exercise any of these rights or request a copy of your personal data, contact Rentοps through the details in the Questions and Comments section of this Privacy Policy.

Opting Out of Marketing Communications-Privacy Policy

If you have a Rentοps account, you can modify your preferences to stop receiving marketing communications. Update your selections in the “view or change your profile” section on our website.

Alternatively, you can request removal from our email and SMS lists by following the provided guidelines. For further assistance, you may contact Rentοps using the information in the Questions and Comments section of this Privacy Policy.

 COOKIES AND PIXEL TAGS

Rentοps collects information, including personal data, directly from the web browser you use while visiting our websites. We use methods like cookies and pixel tags to gather specific details. These may include:

1. Your IP address.
2. A unique cookie ID and cookie-related information.
3. Your device type and unique device ID.
4. Your domain, browser type, and language settings.
5. Your operating system and system preferences.
6. Your country and time zone.
7. Records of past website visits.
8. Data about your interaction, including clicks, purchases, and stated preferences.
9. Access times and URLs visited.

Cookies help Rentοps monitor website usage and understand customer preferences. This allows us to offer tailored services and improve your online experience. Additionally, cookies provide aggregated data about website traffic and user behavior, enabling us to identify trends and improve functionality.

You will soon be able to change your cookie preferences through the “Cookie Settings” link at the bottom of every website page.

CHANGES TO OUR PRIVACY POLICY

This Privacy Policy evolves as legislation and practices change over time. Rentοps updates the Privacy Policy whenever necessary to reflect these changes.

We post all updates to our Privacy Policy on our websites and apps, ensuring transparency for our users. If Rentοps makes significant changes to how we handle personal data, we notify you in advance. Additionally, when the law requires it, we request your consent before implementing such changes.

We recommend reviewing this Privacy Policy regularly to stay informed about how Rentοps manages your personal data. Rentοps last modified this Privacy Policy in May 2018.

QUESTIONS AND COMMENTS-Privacy Policy 

Rentοps remains available to address any questions, comments, or concerns you have regarding this Privacy Policy and our data practices.

If you wish to provide feedback, ask questions, or exercise your rights related to personal data, please contact us. You can reach our Consumer Services team or the Data Protection Officer at [email protected].

When you submit a private complaint, we review it thoroughly to resolve the issue promptly and effectively. Rentοps commits to responding within 30 days. If you remain unsatisfied, you can file a complaint with the supervisory authority in your country of residence.